EveryMap

Support

Email us at dev@thelightware.com. If you are writing about a specific problem, include your device ID: open the app, go to Settings → Device ID, and copy the value. That lets us find what happened on your device.

How EveryMap works

EveryMap takes a Google link you share with it and opens the place in a different map app. There is no account and nothing to set up.

1. Open a place in Google Maps, or search Google for where you want to go, and tap Share.
2. In the share sheet, pick Open in another map. It may be further down or under More.
3. Tap the map app you want. The place opens there.

Choose which apps EveryMap offers you in Settings → Maps.

A link did not work

Tap Report a problem on the error screen before emailing us. That sends the link along with a technical log of that conversion attempt, which is what we need to reproduce the problem. Nothing is sent unless you confirm it.

Google changes the format of its links from time to time, and these reports are how we find out.

The result says it may not be exact

Some links only carry the name of a place. When EveryMap can only find the place by that name, it shows a warning on the result. Check that it is the right place before you go.

Asking for another map app

Use Settings → Request a map app, or email us the name of the app. We read every request.

Free conversions and Pro

EveryMap includes free conversions to start. They are counted per person, not per month, and the count stays when you reinstall the app or move to a new iPhone with the same Apple ID. Settings shows how many you have used. Pro has no limit and is billed monthly or yearly.

• Cancel: iOS Settings → [your name] → Subscriptions. Pro stays active until the end of the period you already paid for.
• Restore a purchase: open the plan screen from Settings → Plan and tap Restore Purchase.
• Refunds: Apple handles all purchases and refunds. Request one at support.apple.com/HT204084.
• The app says Free but I have Pro: open Settings → Plan and tap Restore Purchase. This happens after reinstalling the app or switching devices.
• Deleting the app does not cancel your subscription. Cancel it in iOS Settings as described above.

Terms and privacy

• Terms of Use
• Privacy Policy

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